Richard Wilson: audio messages without another scheduled call

Richard's email lessons also covered short audio messages. He described using them with some clients to exchange information without arranging a new phone or video call for each item.

Another way to pass information

Richard mentioned audio messages in WhatsApp and Slack. The value in his account was the ability to keep work moving without repeatedly coordinating calendars. He said some clients appreciated that method.

The recipient still needs a choice

The same recording described people who wanted written deal information before a call. Different formats suit different tasks and recipients. Richard's example supports choosing a workable communication method for the exchange, with enough written detail to identify what is being discussed.

In Richard's words

"we get a ton done through WhatsApp audio messages, through Slack audio messages." (Richard C. Wilson, recorded library commentary)

How to use this

Agree on which kinds of updates work as an audio message.
Keep dates, decisions and figures in a form the recipient can find later.

Questions and answers

Which tools did Richard mention?

WhatsApp and Slack audio messages.

Did he say every client preferred audio?

No. He said some clients appreciated it and also described requests for written information first.